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DIRECT ADMIN SUPPORT



Direct Admin Hosting Helpdesk Support

We provide 100% white labeled Direct Admin Hosting Outsourced Helpdesk Support at afterhourssupport.net

Direct-Admin-Hosting-Support Direct Admin Hosting Helpdesk Support, Customer Support

Direct Admin End User Support

This support plan is designed for hosting companies running Direct Admin on the server. Tailored especially for clients running Shared and Reseller Hosting Company. It is also ideal for Resellers.

Level 1 Support

We cover your Level 1 & Level 2 Technical Helpdesk Support. In dealing with clients our staffs are exceptional as they can make any client happy no matter how mad are frustrated they are to begin with.

Sales/Billing/Level 3 Ticket Escalation

Now your new client/existing clients will feel better that there is always a person from your company to reply back for their emails. Yes, our team reply and escalate your sales/billing or level 3 requests.

Yes, yes and yes. We are aware that most of your customers need some friendly help in installing Blog, CMS and Softwares. When you add Fantastico/Softaculous/Installtron our staffs assist your clients in their software installation request.

Site Builder Basic Help

Although providing many resources there are end users who struggle to build their website. If you have installed third party Site Builders on your servers, our staff will guide your customers where to start with or with help videos or tutorials.

Within 6 Hour Response Time Guarantee for Support Tickets

Mostly tickets are responded within 1 hour

Within 24 Hour Resolution Time Guarantee for Support Tickets

Mostly tickets are resolved in 6 hours.

Custom support needs, please email us with your need to
sales@afterhourssupport.net or Click Here for Contact Form


OUR SERVICES

TESTIMONIAL

We are extremely pleased with the services offered by After Hours Support. I could see smiling customers with their support. Great job! Goodluck!

Shawn L - IT Consultant