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WHY AFTER HOURS SUPPORT(AHS ?)

We manage your business support to provide a hassle free outsourcing experience to your clients and to you. It is a fact that managing customers effectively is the key to customer experience and the business improvement. We understand you and your customer's need and provide a quality outsourced support after your business hours and Business Process Outsource (BPO).

A software developed can be trusted only if there is a good support team supporting the issues and fixing bugs behind it. It is proven truth that a reliable support can improve the sales and makes customers to trust your company.

Whether your software is developed through php-Mysql, ASP/ASP.net, Java or any web languages, we have programmers and tech's providing support for your products.

What After Hours Support(AHS) offers ?

  • Fast turnaround time
  • Understanding your Customer Pulse
  • Working towards a Business Solution
  • Effective Management
  • Competitive price

Our Focus

" We focus on providing world-class after hours business support and business process outsourcing solutions using a global delivery model that combines onshore and offshore resources. Our solutions, in addition to lowering costs, bring about productivity increases, performance improvements, and enhance service levels."

How We Work?

We work on Customer Service Philosophy: Customer Satisfaction = Success

  • costs 6 times more to attract a new customer that it does keep the old one.
  • 7 of 10 Customers will do business with you again if you resolve their complaints in their favour.
  • 3 of 10 customers quit because of an attitude of indifference by the company or a specific individual.

Our Infrasturcture

We have got a robust infrastructure to manage campaigns for our clients. Our infrastructure is capable of managing a broad range of outsourcing services globally across various industry segments.The technical infrastructure consists of:

  • More than 2000 sq ft of operational areas
  • We serve 24 by 7 and 365 days a year to suit all time zone
  • High speed internet connection
  • Redundant Power Supply
  • Powerback Facility

OUR SERVICES

TESTIMONIAL

We are extremely pleased with the services offered by After Hours Support. I could see smiling customers with their support. Great job! Goodluck!

Shawn L - IT Consultant